Question 1

Is Dubai Toppers registered business in U.A.E?

Accepted Answer

Yes. Dubai Toppers is our Brand, we are registered as Brilliant Tutions LLC at Sharjah Media City, Sharjah, U.A.E.

Question 2

How many students will be there per teacher / class ?

Accepted Answer

There shall be maximum of two students per class. Both students will be from same grade / year and curriculum.

Question 3

Do you refund the fees if student is not satisficed with classes?

Accepted Answer

Yes - We have No questions asked refund policy, if you want to stop classes with in 4 sessions.

Question 4

What is payment schedule and how it is calculated?

Accepted Answer

At Dubai Toppers, Monthly fees shall be paid in advance on or before 10th of every month. However, the first month's cost is based on the number of classes taken. From the second month, we follow fixed monthly price.

Question 5

Can fees be adjusted based on the number of days a student attends classes, deducting absences?

Accepted Answer

No, fees at Dubai Toppers must be paid monthly in advance and cannot be adjusted for attendance. Each class is allocated a dedicated teacher, ensuring personalized support, so full fees cover the reserved teacher’s time even if classes are missed. This policy helps maintain high tutoring standards.

Question 6

Do you make up the class if teacher is absent for the class?

Accepted Answer

For planned holidays, teacher shall let you know the days for which she will not be available and the details of make up classes. Incase of emergency holidays also teacher shall make up the class which she missed.

Question 7

Do you make up the class if student is absent for the class?

Accepted Answer

We cannot make up the class if student is absent either in case of planned holiday or in case of  emergency holidays.

Question 8

How do you calculate fee for the month of summer holidays, winter holidays or academic year end?

Accepted Answer

If student wants to stop classes on or before 15th of that particular month 15 days fee will be charged. If student wants to stop classes on or after 16th of that particular month full month fee will be charged.

Question 9

Can we select time / days of tuitions as per convenience of students?

Accepted Answer

No, at Dubai Toppers, we follow a fixed schedule that is agreed upon at the time of admission. This schedule helps us maintain consistency and ensures that our teachers, who manage multiple classes, are able to provide the highest quality of instruction across all sessions.